“United Breaks Guitars,” Song 3: Rhapsody in Bluegrass
As promised, Dave Carroll has released the third and final song of his United Breaks Guitars trilogy. In a special webcast event that happened live last night (recorded & available here; things gets started at about 04:30), Dave introduced the last video and spent another 45 minutes or so telling a more complete, behind-the-scenes story of both his broken Taylor guitar and United Airlines’ profoundly broken customer service organization.
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A Dave Carroll/ United Breaks Guitars Update: Song 3, March 2
We love Dave Carroll, the executive-embarrassing, guitar-grieving Canadian arts legend and social media stick-in-the-eye to United Airlines. Dave, in such a fun and good-natured way, has so far delivered 2 of 3 well-aimed rocks between the eyes of the past-its-prime corporate Goliath. His stones, of course, would be United Breaks Guitars Songs 1 and 2, which have together garnered almost 8 1/2 million views on youTube thus far. We haven’t caught up with Dave in a while, so an update is definitely in order.
See, here’s the thing about Dave: There is just so much witty irony swirling around every part of his fractured relationship with United Airlines. Ah, yes … witty irony! let’s start there:
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